Tell us what happened
We ask where the keys are, which doors are locked and the vehicle model.
Keys on the seat, boot shut, or door refusing to open? Tell us what happened and where the vehicle is so we can assess the safest available entry method.
SECOND CITY KEYS / SPECIALIST SERVICESVehicle entry is approached with care. The appropriate method depends on the vehicle, lock condition and security setup. We will discuss the situation before confirming attendance.
We focus on understanding your vehicle and the problem before recommending the right next step.
We ask where the keys are, which doors are locked and the vehicle model.
We check your authority to access the vehicle and the appropriate entry approach.
Where suitable, specialist techniques can be used to gain access without damaging the lock.
Answers depend on the exact vehicle, so we'll confirm compatibility before booking.
Non-destructive entry is generally the preferred approach, where possible. The exact method depends on the vehicle and its condition.
Tell us the vehicle model and where the key is believed to be. Access options vary by vehicle.
Yes. We will require reasonable proof of ownership or authority before providing access.
Tell us the vehicle, year, postcode and what has happened. We'll use those details to discuss your options.